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St Andrews Medical Practice

50 Oakleigh Road North, Whetstone, London, N20 9EX

Booking an Appointment


Routine Appointments

 

The preferred method of booking a routine GP appointment is now online via the NHS app or patient access. Please see the toolbar on the left handside "online patient access" on how to do this.

 

As our nurses have different skill sets, and online services dont allow for adequate explanation of these, you will need to call the practice for these appointments. 

 

All appointments are by arrangement only. We do not offer a walk in clinic. Appointment slots are for one patient only and double appointments can only be booked when the Doctor has specified that it is necessary. 

 

 

Could your concern be attended to by a health care professional other than a GP?

 

We have a wide range of clinicians, with different skill sets working at the practice. This includes; Doctors, nurses, health care support workers, a pharmacist, health visitors, midwives and a social prescriber. As we are a training practice we also have GP registrars and medical students. 

 

To try and ensure that you see the most suitable clinician for your health needs, we kindly request that you inform the receptionist for the reason of your appointment. 

 

We can assure you that this information is kept confidential. We fully understand there will be times where you may not feel able to state the reason for your appointment on the phone and we of course will respect this. 

 

Urgent Appointments

 

Appointments are available on the day only for urgent medical problems. All same day urgent appointments will be in the morning.  Please call as near to 8.30am as possible as there are limited urgent appointments available. You will then be called back by the on call clinician who will make an assessment and plan for the most appropriate way for you to be treated. 

  

Urgent appointments are for medical problems only and not for prescriptions, sick certificates etc.

 

 

WE HAVE SHORTENED THE LENGTH OF OUR URGENT APPOINTMENTS FROM 15 MINUTES TO 10 MINUTES.  WE WOULD RESPECTFULLY ASK THAT PATIENTS ATTENDING FOR URGENT APPOINTMENTS DISCUSS ONLY THE ONE PROBLEM FOR WHICH THEY HAVE BOOKED THAT APPOINTMENT FOR.  IF YOU ALSO HAVE NON-URGENT MEDICAL ISSUES THEN WE ASK THAT YOU BOOK A ROUTINE APPOINTMENT TO DISCUSS THESE SEPARATELY. 

 

 

Click here for a leaflet on getting the most out of your consultation.

 

 

 

Evening and weekend appointments

 

Barnet residents can see a doctor, nurse or health care assistant Monday to Friday evenings 6:30 to 9pm and weekends between 8am and 8pm via our extended hours service throughout the borough.  

 

Please click here for more information.

 

To make an appointment call 0203 948 6809 at weekends, or after 6:30pm on weekdays. 

 

 

Missed Appointments

 

Every day appointments are wasted when patients do not attend and this costs valuable time and money. If you are unable to keep an appointment we do ask that you make every effort to inform the Surgery in good time so that your appointment may be offered to another patient.  You may receive a warning letter if you constantly do not attend your appointment.

 

Home Visits


These need to be reserved for housebound patients only. Please telephone as early in the morning as possible to make arrangements with the receptionist.

 

 

Blood Tests

There are no routine phlebotomy services at the practice. Blood tests are carried out at local hospitals an online booking service is available.  Go to https://www.royalfree.nhs.uk/services/services-a-z/blood-tests/ 

 

Interpreting Services

We have both video and audio interpreting services availabe at the practice. Please alert the receptionist  

 

 

Minor Ailments 

 

Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.

You don't always need an appointment with your GP for advice on coughs, colds and other minor health problems – you can see the practice nurse or local pharmacist instead. Local pharmacies can also help and advise you with common ailments. A minor ailment passport can be obtained from Reception which will entitle you to direct treatment from a participating pharmacy.

 

Self-care

Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.

 

Please see the link below for more information.

 

http://www.nhs.uk/Livewell/Pharmacy/Pages/Commonconditions.aspx

 

Sick certificates

 

You don't need a sicknote if you are off work for less than seven days. You can self-certify – contact your personnel office at work for details. Please note that urgent appointments will NOT be given for sick certificates. Please see link below for further information on self certification.

 

http://www.hmrc.gov.uk/payerti/employee/statutory-pay/ssp-overview.htm

 

If you have been treated in the hospital or private setting and require a sick note in relation to this (for example time off work, following surgery), please discuss this with the consultant in charge.


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