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St Andrews Medical Practice

Patient Access

 

To register for Patient Access you must provide Photo ID

 

We now offer our patients the use of a secure website on the internet to:

 

  • View and request repeat medication
  • View, book and cancel appointments
  • View information from your care record (medications, immunisations and allergies)

 

To register for EMIS Patient Access:

 

  • Please attend the Surgery in person with your photo ID and ask at Reception. We no longer accept registration requests online.
  • Once we have verified your identity, a letter will be printed with your log-on details and instructions for you to complete your registration yourself online.
  • To verify your identity, you will need to provide Photo ID (Passport or Driving Licence).

 

It is your responsibility to ensure that your EMIS Access details are not used by anyone else.  If you lose your log-in details you can request a user ID reminder and/or password reset from the Patient Access website.  The Practice does not have access to your password,

 

We will be monitoring the use of this service. If we find that a user is abusing the service, we will issue a warning letter.  Where the situation does not improve, access will be removed. Examples of inappropriate use are:

  • Booking appointments and not turning up for them
  • Booking appointments for other family members using your name
  • Consistently booking inappropriate appointments with the doctor

 

The message box in the prescriptions section should only be used for comments relating to your prescription. 


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