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St Andrews Medical Practice

50 Oakleigh Road North, Whetstone, London, N20 9EX

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St Andrews Medical Practice - Urgent Prescription Policy


Due to an increasing number of requests for repeat prescriptions to be issued urgently, we have had to review how we handle these requests in order to provide a safe and consistent service to all of our patients.  Requests for prescriptions outside the normal prescription protocol impacts significantly on both Doctor and administration staff time, meaning there is less availability to a doctor for other patients and a higher risk of a prescribing error occurring. We require 2 full working days for prescriptions.


If you request an urgent repeat prescription you will need to provide a reason for your request.


Many medications can be safely missed for a few days. We will not issue urgent prescriptions for items that can be bought over the counter or for non-essential medication and you may be informed that your medication will be processed following the normal repeat prescription process. If the Doctor feels that your medication cannot be missed, the item will be issued as required. We reserve the right to withdraw the service to patients requesting urgent prescriptions on a repeated basis.


Medications that WILL NOT be issued urgently:

  • Anything that can be purchased over the counter eg paracetamol,  ibuprofen, emollients
  • Nutritional supplements, vitamins, iron
  • Statins
  • Sleeping tablets
  • Erectile dysfunction medication
  • Skin creams
  • Eye drops
  • Regular painkillers
  • Prescriptions following discharge from hospital and outpatient clinics (these should be provided by the hospital


If your medication is a repeat medication, your pharmacy may be able to provide you with a short supply. We apologise for any inconvenience this may cause. This policy has been implemented as a necessity to ensure that Doctors can use the time available for clinically urgent matters.

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